Access entire library for one year! See package pricing below. Click any course to view outline.

Access my entire training library for one year, including any content I release during your active subscription! In my digital customer service classes, I teach your employees how to talk with friendliness, show empathy, write human-tone chats and emails, and make customers feel heard and understood. We also take on how to de-escalate customers. Your employees get cheat sheets with phrases they can adapt, checklists, and worksheets to help them apply their biggest takeaways.

Pricing (Purchase at top of this page, or contact us for an invoice.)


  • Single User – $397

  • Golden 5: Up to 5 employees– $597

  • Golden 10: Up to 10 employees– $997

  • Golden 25: Up to 25 employees – $1,997

  • Golden 40: Up to 40 employees – $2,997

  • Golden 60: Up to 60 employees– $3,997

  • Golden 100: Up to 100 employees– $5,997